Return Policy
At Coriander Leaf, we strive to provide you with the best quality sauces, spices, and ready-to-eat food. Your satisfaction is important to us, and we’re here to help if you encounter any issues with your purchase.
Returns and Refunds
Due to the perishable nature of our ready-to-eat food items, these products are non-refundable and non-returnable, except in cases of damage or incorrect items received.
Damaged or Incorrect Items
If your order arrives damaged or if you receive the wrong item, please reach out to us at info@corianderleaf.com within 24hrs of delivery. Include your order number, a description of the issue, and photos, if applicable. We’ll resolve the issue promptly through a replacement, refund, or store credit.
Terms of Use
Welcome to Coriander Leaf! By accessing or purchasing from our website, you agree to the following terms and conditions. Please review them carefully before using our services.
1. General Information
Coriander Leaf operates as an e-commerce store offering merchandises, sauces, spices, and ready-to-eat food.
By using our website, you confirm that you are at least the age of majority in your country or have parental/guardian consent to use our services.
2. Product Information
While we strive to provide accurate product descriptions, images, and pricing, we do not guarantee that all information is completely error-free. In case of discrepancies, please contact us at [your customer service contact] for clarification.
3. Orders and Payment
All orders are subject to availability and acceptance. We reserve the right to cancel orders due to stock limitations or errors in product information.
Payment must be completed during checkout through the provided secure payment methods.
4. Shipping and Delivery
Estimated delivery times are provided for your convenience but are not guaranteed. Delays caused by carriers or unforeseen circumstances are beyond our control.
Additional shipping fees, taxes, or customs duties may apply based on your location.
5. Returns and Refunds
Please refer to our Return Policy for detailed information on returning products and obtaining refunds.
6. Use of Website
You agree not to misuse our website or engage in any activity that could harm its functionality. Any unauthorized access, data mining, or interference is strictly prohibited.
7. Intellectual Property
All content on our website, including text, images, logos, and designs, is the property of Coriander Leaf and protected by intellectual property laws. Unauthorized use, reproduction, or distribution of our content is prohibited.
8. Liability
We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products, except as required by law.
9. Changes to Terms
We reserve the right to update these Terms of Service at any time. Any changes will be effective immediately upon posting on our website.
10. Contact Information
For questions or concerns regarding our Terms of Service, please contact us at info@corianderleaf.com.
Privacy Policy
At Coriander Leaf, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you share with us. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect We may collect the following types of information when you interact with our website:
Personal Information: Name, email address, phone number, shipping/billing address, and payment details.
Non-Personal Information: Browser type, IP address, device information, and browsing activity on our website.
2. How We Use Your Information The information we collect is used to:
Process and fulfill your orders.
Improve your shopping experience on our website.
Communicate with you regarding orders, promotions, or updates.
Ensure compliance with legal and regulatory requirements.
3. Sharing Your Information We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
Service Providers: Third parties that assist with payment processing, shipping, or website functionality.
Legal Requirements: Authorities when required by law or to protect our rights.
4. Cookies and Tracking Our website may use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
5. Data Security We implement industry-standard security measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Links Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.
7. Your Rights Depending on your location, you may have rights regarding your personal data, such as the right to access, correct, or delete your information. Contact us at info@corianderleaf.comto exercise these rights.
8. Updates to This Policy We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website with the updated date.
9. Contact Us If you have questions or concerns about this Privacy Policy, please reach out to us at info@corianderleaf.com.